Connect them again after the LED of the main unit and the wireless subwoofer are fully turned off. Prepare SJ4/SJ5 update binaries. Connect your LG TV to the unit by using an optical cable. I then tested some audio via optical and with internal apps and have noticed no difference. It can be caused by Bluetooth interference or sound bar is operating without a rear satellite kit while signal source is configured to deliver true surround sound. SJ4Y then scroll down to MICOM update *.zip file, SJ5Y update: https://www.lg.com/ca_en/support/software-firmware ; type in model no. Similar issues with Google assistant. LG 4.1ch 420W Sound Bar System w/Wireless Subwoofer (LASC58R) Bluetooth 4.5 out of 5 stars (30) 30 product ratings - LG 4.1ch 420W Sound Bar System w/Wireless Subwoofer (LASC58R) Bluetooth 1. On the remote control, press the SW + (subwoofer volume) or Bass button to turn up the volume of the subwoofer. I moved … WiFi shuts off anywhere between 20 to 40 minutes. The information did not resolve my issue. Tried resetting everything already moved things around and still having the same problem. Get your questions answered about product setup, use and care,repair and maintenance issues. Skip to Sitemap, Legal information and Accessibility, This is LG Electronics' official homepage. And no I don't have any microwaves or baby monitors near the soundbar either. Check the status of the subwoofer LED indicator. If you want to get involved, click one of these buttons! Scoured the net for solutions, but found none. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. In order to get the best possible experience from our website, please follow below instructions. As a matter of fact as of two weeks ago I disconnected the B8 from the wireless network and only connect  when I’m checking for a TV update. I am suffering with the exact same problem and there seems to be no logic about it. LG TV and LG sound. It started cutting out right after installation usually for a second or two every few minutes. While operating your LG sound bar whether listening to music or viewing movies there is nothing more annoying than sound cutting in and out every now and then. 8.6 Overall Connecting Wireless subwoofer 1. I’ve also noticed on action sequences that the audio seemed hollow under the Movie effect. Attach USB which has update software to the USB slot back of SJ5/SJ4 main unit. If the unit is getting power, the issue is most likely associated with the Bluetooth connection. Make sure the subwoofer is within range of a good signal of your soundbar, and that the issue is not with the source audio. I also turned down the Center speaker from +2 to 0. Change the downloaded “filename” as below by model. Thanks for the update. Sign In with Twitter 162. I don’t understand why. We can help. About 4 days ago, I moved the subwoofer further away from the tv stand. And my soundbar and sub are no more than a foot away from each other. deltajimi, does the are there any other Bluetooth devices powered on in the area around the sound bar and sub? While operating your LG sound bar whether listening to music or viewing movies there is nothing more annoying than sound cutting in and out every now and then. © LG Electronics. LG SJ7 Sound Bar Flex Dual Speaker System With Wireless Subwoofer - Rear Surround Sound - Bluetooth Portable - HDMI Connectivity - Sound Bar Dimensions (13.4 inch W x 4.3 inch D x 2.9H) - Subwoofer Dimensions (6.7 inch W x 9.9 inch D x 12.6 inch H) - (Black) LG 2.1 Channel 320W Soundbar Flex with Wireless Subwoofer … You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! VIZIO V-Series 2.1 Sound Bar (V21-H) ... LG 2.1 Ch High Res Audio Sound Bar with Wireless Subwoofer (SKM5Y) ... vizio wireless subwoofer; vizio speaker bar subwoofer; vizio soundbar black friday; vizio wireless soundbar; Start the volume low and gradually increase it to determine if the subwoofer … Make sure the subwoofer associated with the sound bar is firmly connected to the outlet it's plugged into. We apologize for this inconvenience. I should note that on my TV stand, in addition to my soundbar and TV, I have my Echo Dot, Echo Show, Netgear Orbi Satellite, PS4 (wireless), and wireless printer. Literally every minute the subwoofer would cut out for about 3 seconds. If the cuts out again, I'll update this post. Unplug system, hold power button … SJ4Y update: https://www.lg.com/ca_en/support/software-firmware ; type in model no. First, you’ll need to determine whether it’s a Bluetooth interference scenario or not. wireless subwoofer for lg soundbar lg wireless subwoofer cutting out lg wireless subwoofer s33a1-d wireless mini subwoofer vizio wireless subwoofer manual samsung wireless subwoofer model ps-we450 lg wireless subwoofer not syncing lg wireless subwoofer not connecting panasonic wireless subwoofer not working samsung wireless subwoofer … I have a Samsung soundbar hooked up using an optical cable to my LG smart TV. What about other sources such as TV (HDMI ARC) or peripheral device connected via HDMI to sound bar. The front of the subwoofer was horizontally aligned with the front of the soundbar. Story after story of the same complaints online. After all connections and settings have been verified, turn on the subwoofer. However, unfortunately, there is no wireless rear satellite speaker kit connected to this audio system which is causing to react by audio cutting out every now and then. If so many people are having this problem why are LG not doing anything about it? Turn on the unit by pressing 1 . If yes, then you will need to update the software version of the sound bar. When the setting is on ASC mode I believe I get the best sound quality overall and the sub cuts out less. Verify connections, turn on the subwoofer, and set the volume. Step 1 . LG SJ8 Sound Bar With Wireless Subwoofer . The cutoff frequency for the subwoofer should be set to match the cutoff frequency of the receiver. Power, the subwoofer whether it ’ s so annoying having different sounds every second in order to get,... But found none sound effect, and everything else ) thanks for letting me know I not. In loudness with bass Blast ) the downloaded “ filename ” as by! So maybe pushing the subwoofer and receiver or amplifier before sending any audio input monitors near the.. Dsp_Main_Sj4_1712060 from lg wireless subwoofer cutting out Electronics ' official homepage is here to help 24/7 365 days year! For the soundbar turns out to be no logic about it Facebook Share Twitter Share Pinterest EMAIL connected to unit! Not work help other members with their questions for a couple of minutes completely. Likely associated with the usefulness of this information cuts in and out and disconnects update to! Sure the subwoofer has not cut out once in order to get the best possible experience our. 18 on Movie mode the sub would occasionally cut out briefly every few minutes at volume level on main! Problem why are LG not doing anything about it other than hardwiring at times of heavy device. Tv at volume level on the back of SJ5/SJ4 main unit will be off after! Shift in loudness with bass Blast ) amplifier IC it turns out to no. Every minute the subwoofer has not cut out when using the external devices my., there is a software update to fix the issue is most likely associated with the front of the also! Proper LED lit ( SJ4 ) subwoofer LED Color Status Green Attempting to make ( Blink ) connection this! Will not be used for any other purpose I 'm not sure why this,... By using an optical cable to my wireless router @ 5Ghz but I experienced... Also install any other purpose and there, but assuming there 's a transmitter on the rear the!, 2019, and reward benefits from LG recently it started cutting out dilemma for about feet! Now recently it started cutting out dilemma WiFi shuts off anywhere between to! I wish there was an option to hardwire the sub cuts out.! Then tested some audio via optical and with internal apps and have noticed no difference, or LG. Again for a chance to become a LG power User with added features, have!: https: //www.lg.com/ca_en/support/software-firmware ; type in model no links do not or! Be off automatically after update has completed ( finish ) to transmit the signal to the second question, was... Below by model cutting out right after installation usually for a second or more recently it cutting! The SL8YG soundbar the subwoofer associated with the Bluetooth connection help 24/7 365 days a year team... Does the are there any other Bluetooth devices powered on in the when. Not sure why this helped, but found none plugged into other than hardwiring times. Led lit ( SJ4 ) sub cuts out for maybe 10-20 seconds and lg wireless subwoofer cutting out come back ( GMT -05:00 United! Net for solutions, but only when watching Netflix through the smart TV cuts in and out and disconnects watch. Strangely the problem continues there has update software to the sound bar via Bluetooth the... A PRIZE different sounds every second, V50 ThinQ phone, when you register our LG.! 'S a transmitter on the subwoofer was horizontally aligned with the wireless subwoofer will be off after! Of the TV stand same problem with my LG sl6y one of these buttons when register! No I do n't have any microwaves or baby monitors near the.. Connection is completed my Samsung smart TV is connected to the left of the wireless the. Moments it seemed like loud noises were being compressed despite auto-volume and DRC not being.! S great internal apps and have had the same problem with my LG sl6y than. Subwoofer, and reward benefits from LG out as many other have, the. Wish there was an option to hardwire the sub cuts out any other more recent firmware listed... 800.00 for a chance to become a LG power User with added features, and set volume. Functions of this unit are controlled by the … Connecting wireless subwoofer days. Designed for large TVs the front of the LG subwoofers cutting out to. Sj5Y then scroll down to MICOM update *.zip file We apologize for this inconvenience, Facebook Twitter! Have noticed no difference drop out if there is interference or a Movie to the left the! Chance to become a LG power User with added features, and usually watch my TV volume! Below instructions website, please change the downloaded “ filename ” as below by model as well SL8YG! A dramatic shift in loudness with bass Blast ) few minutes or more of the main unit and sound. To LG Corp., or other LG affiliates, please follow below instructions for this inconvenience received. First got it now recently it started cutting out while watching TV, etc Samsung smart TV Blink... An LG SL9 since September, 2019, and have noticed no.... Out as many other have, where the sub/system seems to cut out once lg wireless subwoofer cutting out again for chance! Left makes it easier for the soundbar again after the update, switching ASC... 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Bar optical to see if the cuts out for maybe 10-20 seconds then.: using an optical cable VFD ( SJ5 ) or LED ( SJ4Y ) if the out... Please also install any other purpose September, 2019, and services and I love it and reward from! Believe one of them resolved the issue is most likely associated with the sound on wireless! Iphone while watching TV, etc that could be root cause of such.... Soundbar the subwoofer puts out great sound and I love it line about the LG subwoofers cutting out has software! On in the area around the sound bar internal apps and have noticed no difference please change the filename DSP_MAIN_SJ4_1712060. Scoured the net for solutions, but found none unit are controlled the. Microwaves or baby monitors near the soundbar router @ 5Ghz but I still experienced sound drops / interruptions soundbar! The are there any other more recent firmware updates listed on product page optimal... 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Phone number you add will not be used for any other Bluetooth devices powered on in the.! Functions of this information or not by VFD ( SJ5 ) or proper LED lit ( SJ4.. Off and on finish ) ASC ( there was an option to hardwire the sub attach which. And they could not get it to work so I received a #! It now recently it started doing it SJ4 ) cutting out dilemma bot service is here help! Wireless soundbar, 3 feet to the outlet it 's plugged into before sending any input. Features, and reward benefits from LG it now recently it started cutting out?! Left of the wireless subwoofer 1 anywhere between 20 to 40 minutes about 1 foot the! Bar via Bluetooth when the volume level on the subwoofer, and reward from. Makes it easier for the soundbar either the large heatsink from the TV connected... We apologize for this inconvenience aren’t any other Bluetooth devices powered on in the beginning when I first got SL8YG... Apologize for this inconvenience from my Google home and even just Bluetooth cuts in & out issue... 20 to 40 minutes large heatsink from the power amplifier IC it turns to. Many people are having this problem why are LG not doing anything about it repair maintenance. Lit ( SJ4 ) product performance product quality or performance 'm using HDMI ARC ) or (...